Hollister Incorporated

Hollister Incorporated

HOLLISTER INCORPORATED

POSITION DESCRIPTION

I. IDENTIFICATION

TitleET Clinical Support
Position Number(Contract – 12 month)
Division/DepartmentCanada Ostomy
Travel60% – 70%
Staff Reporting to PositionNone
Open DateImmediate

II. SUMMARY

Primary Responsibility:

Support the clinical education needs of the Canadian ostomy business through educational opportunities within the acute, long term care, and community markets. Education & Messaging to be focused on clinical, evidence-based health outcomes.

III. RESPONSIBILTIES

· Assist in conversion excellence for ostomy and continence care – in-servicing of acute facilities, retail, and long term care as needed.

· Deliver customized educational programs for key customer groups (end users, nurses, channel partners, GPO, Long Term Cares, retail) to enhance the value of Hollister as a business partner.

· Deliver effective educational programs that assist with Canadian sales and marketing objectives (e.g., retail campaigns ostomy days, product launches, regional sales meetings).

· Support key initiatives as it relates to focused nursing/medical customer groups.

· Utilize educational tools that meet customer needs based on assessments of clinical/end user groups.

· Assist in implementation of new clinical programs that will differentiate Hollister as a business partner.

· Travel with Sales Specialists to provide additional support and expertise with clinical focus.

· Provide clinical input as it relates to the use of our products and positioning with key customer groups.

· Work collaboratively with Secure Start services team to achieve customer goals and enhance outcomes as needed.

· Provide support to customers by responding to phone calls and supporting questions and situations that arise as needed.

IV. ESSENTIAL FUNCTIONS OF THE ROLE

· Verbal communication skills

· Travel, mobility essential for travel (car, train, air)

· Listening skills

· Flexibility in working hours

· Time management skills

· Proficiency in Microsoft Office

· Ability to disseminate complex medical data to peers and laymen

V. QUALIFICATIONS

· Bachelor’s Degree

· Registered Nurse

· WOC/ET Nurse

· Minimum of 3 years experience as a nurse in acute care setting

· Recent clinical experience

· Excellent presentation and communication skills

· Excellent organizational skills

· Teaching experience

Desirable but not essential for job

· Master’s Degree

· Experience with home care

· Past experience with large audience presentations and the coordination of educational events

· Published

· Bilingual

Interested candidates, please contact:

Emily Vestal

Director of Sales and Marketing

Hollister Limited

289-221-3644